FREQUENTLY ASKED QUESTIONS
WHAT ARE YOUR ORDER POLICIES?
That's a great question! Head over to our Order Policies page for that information.
WHEN WILL MY ORDER SHIP?
We do our best to ship orders by next business day. If your items are in stock, they will be on their way to you very shortly!
HOW DO I CARE FOR MY WOOD PRODUCT?
Our items require very little care! Most of our wood artwork and accessories have a natural, hand-oiled finish. If you wish to renew the look of your item, we recommend applying some clear (non-tinted) wood oil (such as Linseed, Danish, or Tung) with a clean cloth. For more details, have a look at our Product Care guide.
CAN YOU MAKE ME A CUSTOM ITEM?
While we cannot accept all requests for custom work, we are happy to consider your request! Drop us a note and let us know what you are looking for.
CAN YOU ANSWER ANOTHER QUESTION?
Of course! We'd love to hear from you. Click Contact Us to drop us a line and we will be happy to help.